Categories
Subscribe
Twitter Thoughts
- mhenders: Drobo gotcha: You can (and should) allow Drobo to format itself *larger* than the total disk cap you've installed. (Default 2, better 16GB)
- mhenders: @exposur3 4 500GB drives. The docs advise to only buy what you need *now*, given how fast drive prices drop.
- mhenders: @dspiers Will do. I plan to connect it to a server, and create 2 partitions: (1) a shared Time Machine, (2) shared general storage. Mac OSX
- mhenders: @markboulton And letting 10 years go by isn't a good idea either... "Marge, we've got a bleeder in here!"
- mhenders: @markboulton I just went for the first time in 10 years. :-( I also noticed they've stopped cleaning with a rubber bit and strawberry paste.
Recent Photos
In this instance, I’m quite sure the first level support was based in India, as the girl had an indian name and accent, and the transfer to second-level support took a long time, and you could hear the pops and switching you might expect moving a call from india back to the US over VOIP networks and the like.
I was actually going to comment something similar to what you said, but it also happened the other day I needed some support on a bizarre QuickBooks issue. I called Intuit, and their service is also provided from India. The experience in that instance was completely different. In fact, I think it was the best customer support experience I’ve ever had. The guy (who answered the phone at random) seem to know all about QB running in the Mac environment, and new exactly what had gone wrong in my migration from one Mac to another.