Thu, 2007/07/19 - 12:36 — Stefan Seiz (not verified)
Seing more and mote Tech companies outsorce theit Support to india is also a sad thing. Nothing against indians, but i simply can’t communicate them verbaly due to most of them having such a strong accent that it gives me a headache to try to understand them.
I’ve seen this outsourcing happen with Akamai and Google and the Quality of support really suffered big time. This is so silly, as the costsavings “might” make the investors happy for a second, but the business will be terribly hurt in the long run. Akamai for instance used to have top-notch techsupport and that is what i expect considering the amount of money you pay for their service.
Seing more and mote Tech companies outsorce theit Support to india is also a sad thing. Nothing against indians, but i simply can’t communicate them verbaly due to most of them having such a strong accent that it gives me a headache to try to understand them.
I’ve seen this outsourcing happen with Akamai and Google and the Quality of support really suffered big time. This is so silly, as the costsavings “might” make the investors happy for a second, but the business will be terribly hurt in the long run. Akamai for instance used to have top-notch techsupport and that is what i expect considering the amount of money you pay for their service.