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Skype's Top-Secret Artificial Intelligence Based Customer Support System (AKA: Sandra Valle)

I’ve made an interesting discovery — Skype Support is run by a buggy computer system, code named “Sandra Valle”, that attempts to use artificial intelligence to read your mail, interpret it, and send out a canned response.

I placed an order for some Skype phones. They never arrived, even though the Skype website reported them as being delivered.

Word Count Journal Launches!

I’m happy to report we have just launched Word Count Journal:

http://wordcountjournal.com

Trying to get this app launched over the holiday period has been one of the most insane, yet bizarrely interesting, thing I have ever done.

I’m home in Georgia (USA), for the holidays. Our designer is home in Helsinki (Finland), for the holidays. Our developer is in Berlin (Germany). Our system admin is in Dublin (Ireland). The application key stakeholders are in New York (USA) and Hawaii (USA).

What a ride. Note to self: Never try that again.

Mr.

Entering the world of GPS with the Garmin 60Cx

This past summer, our family has spent numerous weekends exploring the mountainous areas of Andalucia. In particular, we’ve been exploring the areas around Gaucín, the valley behind Ronda containing Benoján, and the next valley up the road containing Villaluenga. For each location, we’ve located tourist maps containing listing of local trails for hiking.

Unfortunately, many of the trails around these areas are not well marked. For some, it’s even difficult to find them at all.

Henderson & Henderson, building north Georgia lake homes.

Today our company launched a new website for Henderson & Henderson, LLC (which happens to be another company in which I’m involved.) H&H build one- to two custom dream homes per year in north Georgia, typically on Lake Lanier.

Henderson & Henderson, building north Georgia homes on Lake Lanier.

Over a period of a few days, MakaluMedia user experience designer Alex Bendiken (yeah, the Slashdot guy) and I worked together to specify and comp this site, and within just a few more days, Alex had it all up and running.

I couldn’t be more excited about it— I th

The Playaz Ball Blog

One of the higher quality content weblogs around, please welcome to the Intarnet, the Playaz Ball Weblog:

Playaz Ball Weblog

Sport-Safe Earbuds/Headphones

While running with my iPod the other day, a drop of sweat fried one of my original iPod headphones. Could anyone recommend a set of good sport-safe earbuds or headphones? Please email me at matt (at) makalumedia (dot) com Thanks!

Back from Vacation

I’m back home now from a two-week vacation, visiting family in the US. Had a great trip, and only wish it could have lasted longer than two weeks. I’m still recovering from jet-lag, and hope to get back to somewhat regularly weblogging soon. In the meantime, this post is a placeholderer so that certain friends won’t tease me about having so little on my mind. ;-)

Excellent Educational Article

Just happened on this very interesting educational article, associated with the use of the Mathematica software.

Mailsmith 2.0 Released!

Bare Bones Software has released Mailsmith 2.0. Whoo hoo! Integrated support for PGP, Integrated support for SpamSieve, loads, and loads, and loads of improvements and performance enhancements. And best of all… it’s a free update for registered users of version 1.5. :-)

MacOS X and Linux Metaphor

Another gem from my Irish buddy Niall O Broin. Yet Another MacOS X / Linux Metaphor.

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